Returns Policy

Hassle-Free Return Policy

The Fall in Love Promise

Sip from your bkr. Sleep in the balm. If you aren’t in love with your bkr products for any reason within 30 days of purchase, we’ll take them back–no questions asked. Returns are just $5 for U.S. orders in the contiguous 48 states and if you take store credit, we’ll waive the $5. See below for all details.

PLEASE NOTE: Misuse or abuse allows us the right to void this policy. Final Sale items are not eligible for returns.

For U.S. Orders in the Contiguous 48 States

We accept returns within 30 days of purchase for a flat $5 fee. If you elect to take store credit for an exchange, we'll waive the $5 fee. We'll process your return as soon as we receive it for the purchase amount of products minus the $5 return fee. Original shipping and shipping insurance are not refundable.

Please note once we receive your package it may take up to 14 days for the credit to appear on your account.

To make a return please write to help@mybkr.com.

For International Orders and Orders in the Non-Contiguous 48 States

Returns can be made within 30 days of purchase. We are not able to provide labels for returns from outside the contiguous 48 states and international locations. Please write in to help@mybkr.com for the return address. 

Holiday Returns Policy Extension

Eligible purchases made November 1, 2024 through December 31, 2024 can be returned until January 31, 2025. To make a return or exchange, please write to help@mybkr.com.

Exchanges

At this time, we are not able to provide direct exchanges.  We can provide store credit for the purchase price of returned items to make a new purchase. For more information, please write to help@mybkr.com.

Can I Return/Exchange a Gift?

If you would like to return a gift that was purchased at www.mybkr.com and shipped directly to you, we can provide a gift credit for the value of your returned items. Please write to us at help@mybkr.com.